Sushmita Bera
Process Developer at Genpact
- Role
- Process Developer at Genpact
- Location
- South Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sushmita Bera
Seeking a challenging and growth-oriented career in an estimated organization, to be an…
Experience
Process Developer
May 2024 — Present · Noida, IN
Overseeing a client portfolio valued at $20–25 million, with responsibilities spanning collections and deduction management within the retail domain.Conducting structured follow-ups, issuing account statements, and addressing invoice-related discrepancies to ensure timely payment collection.Managing customer account inquiries and facilitating prompt resolution of issues to maintain account integrity.Validating and processing customer deductions (claims), determining their legitimacy, and initiating necessary actions for valid or invalid claims.Proficient in ERP platforms including Capgemini Brim, SAP P40 and P08 for effective collections and deduction processing.
Education
Daisy Dales Senior Secondary School - India
High School
2017 — 2018
School of Open Learning (DU SOL), University of Delhi
Master of Business Administration - MBA
2023 — 2025
Kamala Nehru College DU
Bachelor of Commerce - BCom
2018 — 2021
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