Sonia Raghava

About Sonia Raghava

BSI\'s presence in the SAP industry has been prevalent since year and we continue to…

Experience

1. Business Operations Manager

   Hope Fertility, Llc

   Aug 2024 — Present · US

   Skilled in team leadership, revenue cycle management, patient/client satisfaction, and regulatory compliance. Proven ability to streamline processes, optimize workflow, and improve financial performance. Strong communicator who builds positive relationships with staff, patients/clients, and stakeholders.CORE COMPETENCIESClinic/Practice OperationsStaff Supervision & SchedulingRevenue Cycle ManagementBudgeting & Financial OversightEHR/EMR Systems ManagementRegulatory Compliance (HIPAA, OSHA)Patient/Client RelationsQuality Assurance & Risk ManagementProcess ImprovementInventory & Vendor ManagementRole responsibility Oversee daily operations of the practice serving average patient/client volume weekly. Manage and train a team of 20 administrative and clinical staff, improving staff retention. Implement policies and procedures that increased operational efficiency and compliance with HIPAA and OSHA.Collaborate with providers to streamline patient scheduling and intake, reducing wait times. Lead billing and collections, reducing AR days and increasing monthly revenue. Negotiate with vendors and manage inventory, cutting supply costs annually.

Education

• Assumption University

  MBA

• Assumption University

  BBA

Skills

• Sap Bw
• Sap Erp
• Leadership
• Sap Crm
• Business Development
• Strategy
• Training
• Sap
• Recruiting
• Sap R/3
• Management
• Business Objects
• Business Intelligence
• Sap HR