Sushma Bhogi

Experience

1. Salesforce Qa Consultant Admin

   Wells Fargo

   Oct 2022 — Present · NJ, US

   Led the successful implementation of Salesforce Financial Services Cloud for insurance agents and brokers, encompassing policy management, lead generation, and client servicing functionalities.• Developed and automated GUI, functional and API layer test using Selenium WebDriver (XPATH,• CSS, HTML and JSON). • Proficient in configuring Apttus CPQ, encompassing product, pricing, billing, and approvals setups.• Experience in Service Cloud, Enabling Service Console, Live chat, Chat bot, Omni channel, andAssignment rules, Queues, Milestones, Customer Community and Entitlement Services.• flows, web design and front-end development by using Vlocity dataraptors, cards, and omniscripts.• Conducted workshops and stakeholder interviews to gather business requirements and effectively mapped them to Salesforce capabilities.• Created automation frameworks using TestNG in Eclipse.• Responsible for development of test strategies using Selenium for business needs.• Tested the application manually prior to automation for functional testing.• Designed and Developed test automation Artifacts (scripts, functions, scenarios, processes) for• simple to complex automated testing situations using various tools like Selenium.• Demonstrated expertise in understanding the capabilities and limitations of Salesforce CRM and Apttus CPQ.• Worked with Vlocity Omni Script and its Input and action components, designing and deployment. Setup and con gure Omni-Script components.• Developed and maintained comprehensive process documentation, including user manuals, training materials, and configuration guides.• Provided ongoing support and maintenance for Apttus tool through managed sprint releases and ad hoc production support.

Education

• Aditya Institute Of Technology

  Bachelor's degree, Computer Science