Sushil Tambe

About Sushil Tambe

A dynamic professional with 23+ years of experience in Mortgage-Home Loans, Credit Card, Auto Loans, Consumer Loans, Personal Loans & Demat Operations in BPS (BFSI)/ Banking & Finance industry. Adroit in running successful process operations, business analysis, technology implementation, process migration and stabilization & handling internal & third party audits. Knowledge of Quality tools such Statistical process control (SPC) – Control Charts, Pareto analysis, Lean, Value Stream Mapping to ascertain standard output. Re-engineering existing processes to increase scope of work, efficiency and deployment of best practices. Knowledge of implementing & using TCS proprietary tools such as ePMO, Propel, FORE etc. required for efficient process management.

Experience

1. Business Analyst (Iiba)

   Tata Consultancy Services

   Jun 2015 — Present · Mumbai, IN

   Engaging with multiple stakeholders by Conducting workshops, discussions, meetings & interviews to understand the requirements in detail\\\\n• Analyzing the existing process documentation (SOP\'s) & operating processes\\\\n• Creating “as is” process map by using SIPOC, Data Flow Diagrams, Swim-Lane Diagram in MS-Visio, Meta Storm Pro V.\\\\n• Defining system scope and objectives. Preparing BRD (Business Requirement Document) and FSD (Functional Specification Document).\\\\n• Gathering business requirements & analyze requirements to write system specifications documents & use Cases\\\\n• Working in tandem with the stakeholders to freeze the requirements & defining strategy for new process using Six Sigma Techniques (DMAIC Approach), Lean Methodology & Business Process Modeling (BPM)\\\\n• Preparing To Be process map & performing the GAP analysis on as is & to be process maps\\\\n• Preparing a report of the GAP analysis justifying the process change recommendation by highlighting the benefits / returns / outcome with estimation of the timeframe of the project, efforts & cost require to implement it\\\\n• Maintaining Requirement Traceability Matrix (RTM) & Tracking the Requirements status throughout the project\\\\n• Working closely with business teams/project stake holders/SME to map the expectations to the delivery capabilities.\\\\n• Partner with clients/peers/technical groups to perform quality reviews on business requirements in order to determine if the requirements fulfill the demands of the end users.\\\\n• Interacting with the business users/technology teams to facilitate business and quality assurance reviews.\\\\n• Working closely with the project managers to monitor progress & the deliverables for the project\\\\n• Scheduling regular meetings to review the project status / plan with senior technology staff\\\\n• Acting as a bridge between the business & the different teams\\\\n• Following up with different stakeholders for the sign off on the project documentation\\\\n• Risk Management and reporting\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n

Education

• University of Pune

  S.S.C.

  1981 — 1992

• University of Mumbai

  Bachelor of Commerce (B.Com.)

  1992 — 1997

• Welingkar Institute of Management

  Executive MBA program, Post Graduate Program in Management Studies (PGPMS)

  2007 — 2009

Skills

• Management
• Mis
• Management Information Systems (Mis)
• Transition Management
• Analysis
• Crm
• Business Analysis
• Vendor Management
• Service Delivery
• Requirements Analysis
• Bpo
• Risk Management
• Operations Management
• Outsourcing
• Team Management
• Business Process Improvement
• Process Improvement
• Banking