Sushil Sharma

Travel Sales & Operations Specialist | 14+ Years in Travel & Tourism | B2B & B2C MICE, GIT & FIT Expert | Business Development | Vendor & Payment Management | Destination Specialist | Bespoke Travel Solutions for HNIs

Role
Travel Counselor at American Express
Location
Gurugram, HR, IN
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Sushil Sharma

With over 14 years of experience in the travel and tourism industry, I specialize in crafting seamless and personalized travel experiences for a diverse clientele, including HNIs and UHNIs. My expertise spans across MICE (Meetings, Incentives, Conferences, and Exhibitions), GIT (Group Inclusive Tours), and FIT (Free Independent Travelers), ensuring every journey is tailored to perfection. Having worked with leading travel brands like American Express, SOTC Travel, and Thomas Cook, I bring a deep understanding of travel sales, operations, and business development. I excel in vendor management, payment reconciliation, and building strategic partnerships that enhance service delivery and client satisfaction. My core strengths include Sales (B2B & B2C), Business Development, MICE or Group Reservations, Marketing, Hospitality, Vendor Management, Team Building, BTA Reconciliation, and Business Analysis. I specialize in coordinating travel services, managing vendor relationships, and resolving escalations with precision and professionalism. With a strong focus on delivering personalized travel solutions to HNI and UHNI clients, I have travel history of USA, Europe, UAE, Singapore, Malaysia, Thailand and luxury cruises.

Experience

  1. Travel Counselor

    American Express

    May 2019 — Present · Gurgaon, IN

    Travel Sales & Operations Analyst | MICE, GIT & FIT Expert | Vendor & Payment Management | Destination Specialist | Bespoke Travel Solutions for HNIs | BTA & Reconciliation Professional

Education

  • Karnataka State Open University

    Master of Business Administration - MBA

    2014 — 2014

  • Punjabi University

    Bachelor's degree

    2007 — 2010

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Sushil Sharma — Travel Counselor at American Express in Gurugram, HR, IN | Unifers