Sushil Kumar
Business Unit Lead - North & East | Ex-Zonal Manager (Banking & NBFC) | Expert in Retail Portfolio Management, Sales, Credit, Collection & Microfinance Operations | Large Team Leadership | 20+ Years of Impact.
- Role
- Business Unit Lead (North & East) at Chaitanya India Fin Credit Pvt Ltd
- Location
- Ranchi, JH, IN
- LinkedIn followers
- 500 followers
About Sushil Kumar
Dynamic and result-oriented professional with over 20 years of leadership experience across Banking, NBFC, and Microfinance sectors. I have successfully led large teams and complex operations in retail assets, collections, microfinance sales, and branch operations, delivering consistent growth and operational efficiency across urban and rural markets.My core strengths lie in policy design, process improvement, and end-to-end implementation, with a hands-on approach to building frameworks that align with business objectives and regulatory guidelines. I bring deep expertise in strategic planning, credit risk, collections management, and last-mile financial inclusion through scalable microfinance models.I have also led manpower strategy end-to-end – from hiring, training, and development to retention and attrition control – enabling high-performance teams and sustainable workforce management. Core Competencies: Retail Lending | MSME & Microfinance | Collections Strategy Sales & Operations Leadership | Branch Management Policy Formulation & Implementation Risk & Compliance Frameworks Team Building | Talent Management | Organizational DevelopmentI’m passionate about driving inclusive finance and creating systems that empower teams and customers alike.
Experience
Business Unit Lead (North & East)
Chaitanya India Fin Credit Pvt Ltd
Sep 2024 — Present
Education
GBMS
Master of Business Administration (MBA), Marketing; Human resource; Arts
2001 — 2003
V.B.S Purvanchal University
Bachelor of Arts (B.A.), Economics
1997 — 2000
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