Sushikh Bose

About Sushikh Bose

Business Analyst and Product Owner for SAP C/4HANA | Hybris | Commerce with proven track…

Experience

1. Business Analyst Qa Lead

   Knack Systems

   Jan 2025 — Present

   Conducted discovery sessions for eliciting required use cases, functional requirements and technical requirements• Developed user requirements, functional specifications, technical specifications and process flow diagrams to communicate engagement scope to client and delivery team members• Created test plans, write manual/automated test scripts, and defined acceptance criteria to ensure high-• quality project deliverables• Performed the duties of Scrum Master as and when required by the project• Identified and resolved project and system related challenges encountered by users through effective troubleshooting and problem solving• Lead a team of 3 testers to ensure that the product is bug-free and the client is provided with a smooth experience• Did complete planning for SIT and UAT• Guided team and managed ALM testing tool for client• Maintained testing-related data and evidences documentation on Confluence• Proactively worked with client and development team for fixing issues occurred during testing

Education

• SRM University

  Bachelor’s Degree

  2012 — 2016

• T.A.PAI MANAGEMENT INSTITUTE

  PGDM

  2017 — 2019

Skills

• C
• Transmission
• Microsoft Office
• Telecommunications
• Powerpoint
• Microsoft Excel
• Leadership
• Wireless
• Networking
• Management
• Microsoft Word
• Project Management
• Teamwork
• Mobile Communication
• C++