Sushendra Sharma
Operation Manager Rivigo Services Pvt Ltd @Rivigo
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WORK HISTORY
Operation Manager Rivigo Services Pvt Ltd @Rivigo
Jaipur, IN
Handling Warehouse for road network operations. Handling a team of 35 warehouse personnel, manage development training and performance review for the staff. Develop processes to scale up performance metrics and to drive cost efficiencies. Developing Clients relationships and bringing business to the company. Maintaining Customer relationships by proper and timely deliveries, providing information about the deliveries and fulfilling the needs of Customers. Identify ways to optimize process cost and without effecting service delivery, widen service scope, enhance team experience, etc.Route Planning & execution of dispatch schedule, both for first mile & last mile consignments Manage the on-boarding process for business partners in a structured and timely manner.Handling delivery and dispatch of Area. Troubleshoot all business partners problems and present to management as required.Ensure to track, measure, report and evaluate business partner performance.Weekly ops -hub performance & cost review with senior team.
EDUCATION
G.L Bajaj Institute of Management & Research
Master of Business Administration (M.B.A.)
SKILLS
ABOUT SUSHENDRA SHARMA
I have experience more than 9 year in courier & Transportation & warehousing & Supply chain operation & FTL in different organization. Worked In DTDC & Bluedart Express Ltd
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