Susheel Kumar
E-commerce Operations Specialist | Retail Supply Chain | Fulfillment Center| Quick Supply Strategy
- Role
- Senior Operations Manager at Ecom Express Limited
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Susheel Kumar
With over 18 years of experience in inventory management, warehouse operations, and…
Experience
Senior Operations Manager
Sep 2024 — Present · Gurugram, IN
Manage logistics and operations for 40+ high-profile clients, including Reliance, Zepto, Swiggy, and Bata.• Oversee end-to-end supply chain functions: inbound, inventory, picking, dispatch, and last-mile delivery.• Achieved a 99.6% delivery success rate by optimizing warehouse performance and reducing operational bottlenecks.• Led the standardization of Warehouse Management Systems (WMS), enhancing inventory tracking and automation.• Collaborated with tech teams and vendors to deploy scalable, client-centric warehouse solutions.
Education
MBA from NIRM
Master's degree, Logistics, Materials, and Supply Chain Management
2010 — 2012
Himachal Pradesh University
Bachelor of Arts (BA), Economics
2003 — 2006
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