Sushanto Das
Process Engineer @ Citi | CitiLean | Business Process Re-engineering | Agentic Automation | 4x Microsoft Certified (AB-100, PL-400, PL-500, AI-102)
- Role
- Process Engineer (Officer) at Citi
- Location
- Gurugram, HR, IN
- LinkedIn followers
- 500 followers
About Sushanto Das
Sushanto is a passionate Techno-Functional Process Engineer with the Global CitiLean Re-engineering team at Citi, focused on driving data-driven process diagnostics, optimization, and transformation within the banking domain. He works at the intersection of process analytics, business requirements, and technology enablement to support scalable and sustainable process improvements.Previously at PwC India, Sushanto worked across BAU and PoC engagements in banking and enterprise domains, contributing to process automation, process mining, and agentic automation initiatives. His experience included platform migrations, enterprise automation frameworks, process diagnostics delivery, and AI-driven innovation, supporting data-backed decision-making across complex operational landscapes. He brings strong hands-on expertise in Agentic Automation, Process Intelligence and RPA, with experience across enterprise tools such as Microsoft Power Automate, Uipath, Microsoft Power Platform, SAP Signavio Process Intelligence, ARIS Process Mining, Apromore and Mindzie.An Electrical and Electronics Engineering graduate from Birla Institute of Technology, Mesra, Sushanto holds multiple certifications including Microsoft Agentic AI Business Solutions Architect, Microsoft Power Platform Developer Associate, Microsoft Azure AI Engineer Associate and Microsoft Power Automate RPA Developer Associate. He was recognized with the Dazzling Debut Award at PwC India for his contributions to high-impact banking projects, technical excellence, and collaborative approach.
Experience
Process Engineer (Officer)
Jan 2026 — Present · Gurugram, IN
Education
Birla Institute of Technology, Mesra
Bachelor of Technology - BTech, Electrical and Electronics Engineering
2020 — 2024
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