Sushanth K
Senior technical support engineer at Unify CX . (L2)
- Role
- Senior Technical Support Engineer L2 at GlowTouch Technologies
- Location
- Mangaluru, KA, IN
- LinkedIn followers
- 500 followers
About Sushanth K
Dedicated IT professional with 5 years of industry experience, specializing in Linux, Jira, Web-hosting,DNS, SQL, Domain servers, and Networking. Demonstrated expertise in Salesforce and Pegs administration across Windows and Linux operating systems, ensuring robust and efficient ITenvironments. Have a strong aptitude for learning new technologies, possess excellent problem-solving skills, and I can work independently with minimum supervision. Committed to delivering high-quality solutions that drive organizational success and innovation.
Experience
Senior Technical Support Engineer L2
Aug 2021 — Present
Tier 2 domain team \"Bluehost, JustHost, HostMonster\" where we handle cases specifically regarding domains. we directly have access to server backend to lock unlock reset the Epp code and also sync the domain-Monitoring the servers via the Zabbix monitoring-I am working on 3 different registrar 1: fastdomain2: eNom3: PDR registar4: LaunchpadThis all comes under all the 3 brand and we are managing the domain server. Backend tools like yar, whois, dns check are the main tools that i work on and also includes all the registrar dashboards.
Education
St Joseph Engineering College, Mangaluru
Master of Computer Applications - MCA, Computer application
SDM College of Business Management
Bca, Computer application
Canara College
Cbse, Computer Science
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