Sushant Singh
Area Operations Head- DHL E-commerce Bluedart/Ex Lead Hub Ops Flipkart India/ Ex Team Leader Amazon India
- Role
- Area Operations Head at Blue Dart
- Location
- New Delhi, DL, IN
- LinkedIn followers
- 500 followers
About Sushant Singh
I am a results-driven logistics and operations leader with over 11 years of experience managing complex, large-scale supply chain operations across India’s leading e-commerce and logistics platforms — including Amazon, Flipkart, and DHL eCommerce – Bluedart.I began my journey with Amazon in 2014, where I built a strong foundation in warehouse operations, sortation, and last-mile delivery. During this time, I led high-performing teams, improved delivery timelines, and optimized hub-level processes to ensure seamless execution in a fast-paced environment.In 2022, I joined Flipkart as a Lead – Hub Operations, overseeing first-mile and last-mile operations across key regions in Noida. I managed over 250+ employees, implemented cost-effective practices, enhanced delivery accuracy, and drove continuous improvement in service quality.Currently, I am working as an Area Operations Manager at DHL eCommerce – Bluedart, where I am responsible for 39 locations spanning across Rajasthan. I lead a workforce of 650+ employees, managing the entire network from Warehouse to RSPs. My key focus areas include:Performance monitoring & delivery efficiencyManpower planning & vendor coordinationCost and route optimizationCross-functional collaborationEscalation management & customer experienceI bring a strong ability to handle ground operations while maintaining strategic alignment with business goals. Known for my commitment, on-ground visibility, and team leadership, I continuously strive to bridge execution with excellence.
Experience
Area Operations Head
Mar 2025 — Present · IN
Education
HimalayanUniversity
Master of Business Administration - MBA, Business Administration and Management, General
2020 — 2022
HimalayanUniversity
BA PROGRAM, Business/Commerce, General
2014 — 2017
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