Sushant Singh

Conversational Banker at HSBC || CMA Intermediate - Institute of Cost and Management Accountant of India

Role: Conversational Banker at HSBC
Location: Bengaluru, IN
LinkedIn followers: 500 followers

Customer/Client ServiceView LinkedIn profile

Experience

Conversational Banker
HSBC
Mar 2024 — Present · Bengaluru, IN
Handling queries and request related to everyday banking activities as well as App and Online banking issuers- Fund transfer, Fraud, Dispute, Credit card, Complaint, Account closure, Loan, account maintenance and product knowledge. Investigate and resolve the client issues, concerns, and complaints in a timely and professional manner, maintain resolution rate of 95%. Work diligently to find solutions to banking related challenges.Ensure all client interactions adhere to banking regulations, security protocols and data privacy guideline.Safeguard customer information and uphold confidentiality standards.

Contact information

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Work email
•••••@hsbc.com
Personal email
•••••@•••••.com
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Current company

HSBC

Financial Services · 10K employees · Founded 1865 · 8 Canada Square, London, E14 5HQ, GB

Opening up a world of opportunity for our customers, investors, ourselves and the planet. We're a financial services organisation that serves more than 40 million customers, ranging from individual savers and investors to some of the world’s biggest companies and governments. Our network covers 58 countries and territories, and we’re here to use our unique expertise, capabilities, breadth and perspectives to open up a world of opportunity for our customers. HSBC is listed on the London, Hong Kong, New York, and Bermuda stock exchanges. To view our social media terms and conditions please visit the following webpage: http://www.hsbc.com/social-TandCs

hsbc.com

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