Sushant Pandita

Team Lead @Amazon

Bengaluru, IN

As a Team Lead in Last Mile Operations, I manage GSF Global Speciality Fulfilment operations and lead a team of associates to ensure seamless execution of final-mile logistics. I am responsible for workforce planning, real-time escalation management, and performance coaching to consistently meet Amazon’s delivery promises. By driving process improvements and implementing efficiency initiatives, I have contributed to measurable gains in productivity, route optimization, and on-time delivery rates. I publish data-driven performance reports and network health insights that enable faster and smarter decision-making across stakeholders. Additionally, I support new product rollouts and operational pilots, ensuring smooth adoption while maintaining service-level excellence. With a strong bias for action and ownership, I thrive in fast-paced, high-volume environments, where I focus on building scalable operations that consistently exceed performance and customer satisfaction benchmarks.

The Maharaja Sayajirao University of Baroda

Master of Business Administration - MBA

Hemwati Nandan Bahuguna Garhwal University

Bachelor of Hotel Management