Sushant Kumar Nayak

About Sushant Kumar Nayak

Driving Intelligent Automation | RPA & AI Strategist | ServiceNow & SAP Specialist | 12+…

Experience

1. Manager

   KPMG India

   May 2022 — Present · Mumbai, IN

   Promoted from Assistant Manager to Manager, leading global digital transformation programs supporting a €69M business.• Specialized in bridging business needs with technology solutions, focusing on RPA, AI, and ServiceNow to drive intelligent automation.• Led the deployment of ServiceNow projects across HRSD, ITSM, ITOM, and CMDB for the Abu Dhabi government, as part of the UAE’s national digital transformation initiative.• Worked onsite in the UAE, receiving multiple client appreciations for successfully automating manual workflows and enhancing service delivery.• Architected enterprise RPA infrastructure and established Intelligent Automation lifecycle frameworks and governance models for KPMG clients.• Developed and implemented Cloud/Hybrid Cloud strategies, including Virtual Delivery Centers aligned with client roadmaps.• Saved 20+ FTEs through process automation and efficiency improvements, earning significant client recognition.• Defined and delivered AI-driven insights to support data-driven decision-making and operational optimization.• Set up the Technology Transformation vertical from ground zero to 50+ FTEs across global delivery centers.• Led partner enablement and pre-sales activities for large-scale deals, enhancing client engagement through a hub-and-spoke model.• Championed innovation and institutionalized digital solutions across KPMG’s Global Delivery Network.• Specialized in Application Strategy, Cloud, AI/ML with RPA, SAP in F&A, HRO, SCM, and BFSI domains.

Education

• Karthika Jr College

  Associate’s Degree, High School/Secondary Diplomas and Certificates

  2007 — 2009

• Holy Cross High School

  High School, High School/Secondary Certificate Programs

  1994 — 2007

• Mumbai University

  B.Sc.(IT), Information Technology

  2010 — 2012

• Jaipur National University

  Master’s Degree, Master in Computer Applications

  2014 — 2016

Skills

• Software Development Life Cycle (Sdlc)
• Qtp
• Microsoft Word
• Agile Methodologies
• Test Engineering
• Google Adwords
• Sql
• Google Webmaster Tools
• Hp Quality Center
• Html
• Keyword Research
• Agile Testing
• Microsoft Office
• Test Automation
• Testing
• Test Cases
• Functional Testing
• Search Engine Optimization (SEO)
• Manual Testing
• Outlook
• Software Testing Life Cycle
• C++
• SEO
• Automated Software Testing
• Regression Testing
• Powerpoint
• Microsoft Excel