Sushant Kumar

Working at Amazon | Web Dev Enthusiast | Learning HTML, CSS, JavaScript | Building My Tech Career from Scratch

Role: Customer Support Associate - Vcs at Amazon
Location: Ghaziabad, UP, IN
LinkedIn followers: 500 followers

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About Sushant Kumar

From Code to Customers — My Journey Begins! I’m incredibly excited to share…

Experience

Customer Support Associate - Vcs
Amazon
Jun 2025 — Present · Uttar Pradesh, IN
Handling customer queries through voice support in a fast-paced environment• Delivering a high-quality customer experience with focus on resolution and empathy• Navigating internal tools and systems efficiently to provide support• Representing Amazon’s brand and values in every customer interaction

Contact information

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Current company

Amazon

Software Development · 10K employees · 2127 7th Ave., Seattle, WA, 98109, US

Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. We are driven by the excitement of building technologies, inventing products, and providing services that change lives. We embrace new ways of doing things, make decisions quickly, and are not afraid to fail. We have the scope and capabilities of a large company, and the spirit and heart of a small one. Together, Amazonians research and develop new technologies from Amazon Web Services to Alexa on behalf of our customers: shoppers, sellers, content creators, and developers around the world. Our mission is to be Earth's most customer-centric company. Our actions, goals, projects, programs, and inventions begin and end with the customer top of mind. You'll also hear us say that at Amazon, it's always "Day 1." What do we mean? That our approach remains the same as it was on Amazon's very first day - to make smart, fast decisions, stay nimble, invent, and focus on delighting our customers.

amazon.com

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About Sushant Kumar

Experience

Customer Support Associate - Vcs

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