Sushaant Chiluwal

About Sushaant Chiluwal

I’m an implementation and program execution professional with experience delivering complex enterprise software rollouts, system integrations, and large-scale deployments across distributed organizations.Most recently, I’ve been working in enterprise AI and advanced technology environments, supporting initiatives across robotics, autonomous systems, and large-scale infrastructure programs. My focus is on execution, cross-functional coordination, and ensuring successful adoption of AI-enabled tools that improve productivity and operational efficiency across engineering and operations teams.Previously, at Klipboard (formerly Mincron / Kerridge Commercial Systems), I led Smart Distributor ERP implementations, product integrations, and customer success for mid-market and enterprise clients. This included managing full lifecycle delivery from requirements and configuration through UAT, go-live, and post-launch optimization. I also worked closely with offshore development and support teams across South Asia.Earlier in my career, I supported 30+ ERP conversions for a large enterprise organization with 550+ locations, helping standardize processes, upgrade infrastructure, and ensure compliant, large-scale system adoption across business units.I enjoy roles that sit at the intersection of business and technology, where execution, clarity, and coordination matter more than hierarchy. I like solving real operational problems and making complex systems actually work for the people using them.Core strengths:• Enterprise program execution & implementation• ERP and large-scale system deployments• AI-enabled workflow and productivity initiatives• Cross-functional stakeholder coordination• Requirements gathering, testing, and rollout management• Change management and end-user adoption• Working across technical and business teams in complex environmentsI’m currently focused on roles in implementation leadership, program delivery, and enterprise technology execution across AI, data, and large-scale systems environments.

Experience

1. Small Business Owner

   Shell

   Jan 2022 — Present · Houston, TX, US

   As the Owner-Operator of a Shell Gas Station, I oversee the entire business, managing daily operations such as fuel management, retail inventory, staffing, and customer service to ensure seamless performance and profitability. In addition to financial planning and budgeting, I implement strategic growth initiatives that focus on maximizing revenue while reducing operational costs. I lead and mentor a team across various departments, including fuel services, the car wash, and kitchen facilities, ensuring high-quality customer service and operational efficiency. My role also involves managing vendor relationships, negotiating contracts, and maintaining inventory to ensure smooth supply chain operations. I prioritize compliance with industry regulations, safety standards, and environmental requirements, while continuously seeking ways to enhance customer satisfaction through loyalty programs and promotions.

Education

• GoldenGate International College

  High School Diploma, Science

• Triyog High School

  Secondary School, General Studies

• Tarrant County College

  Associate of Science - AS, Cyber/Computer Forensics and Counterterrorism

• Western Governors University

  Bachelor of Science - BS, IT Management