Susan Wach

About Susan Wach

I am an IT Leader with a wide breadth of experience throughout the IT landscape; including application solutions, business partner and infrastructure teams on a global scale. I have a track record for developing and coaching managers and technical resources to excel and deliver exceptional results. By utilizing my analytical, strategic, problem solving, organizational and communication skills I am able to build strong strategic relationships, deliver projects and initiatives and engage others. My leadership skills allow me to effectively move a team toward a common goal and to create a collaborative and highly productive culture.Specialties: Application/Infrastructure Operations and Project Management, Global SAP Implementations & Upgrades, Business Relationship Management/Partner, Financial Management, Vendor Relationship Management, Strong Team Development, Coach/Mentor to High Potential Employees, Employee Engagement/Culture Creation, Management of Critical Incidents.

Experience

1. IT Director of Legal Technology

   Hyatt

   May 2024 — Present

Education

• DePaul Driehaus College of Business

  MBA, Business and Communications

  1999 — 2001

• Elmhurst University

  Bachelor's degree

Skills

• Process Improvement
• Disaster Recovery
• Employee Benefits
• Sap HR
• Sap R/3
• IT Management
• Sap
• Change Management
• Business Process
• Cross-Functional Team Leadership
• Business Partner
• Leadership
• Vendor Management
• Business Process Improvement
• Outsourcing
• Employee Engagement
• Strategy
• Erp