Susan Otterson
Technical Editor @GILLIG
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WORK HISTORY
Technical Editor @GILLIG
Livermore, CA, US
Create custom Driver\'s Handbooks for new bus fleets. · Compare engineering drawings and specifications to ensure accuracy. · Create illustrations using engineering drawings and photos. · Identify areas for process improvement, and implement effective change.
EDUCATION
University of Phoenix
MBA
University of Phoenix
BA
ABOUT SUSAN OTTERSON
MBA in Technology Management and experience managing a Technical Publications team. Expertise: technical writing, editing, graphic design, localization, medical device labeling. Experience working in regulated industries: medical devices, biotechnology, and public utilities. Advanced skills in Adobe Creative Suite (InDesign, Illustrator, Photoshop). Ability to transform highly-technical information into easily-understandable content. Trained in Six Sigma Green Belt principles for process improvement. Experience in evaluating and using Content Management systems.
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