Susanne Leja
Account Executive @NiCE
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WORK HISTORY
Account Executive @NiCE
Munich, DE
I am a keen and communicative AI- and SaaS portfolio advocate with the ability to work on complex and strategic deals and projects ensuring maximum impact on client side. Extensive experience in striking the perfect balance between authentic and successful selling and building long-lasting client relationships.
EDUCATION
SOAS University of London
BA, Development Studies/ Social Anthropology
SKILLS
ABOUT SUSANNE LEJA
If I had to choose a few words that capture my professional passions, they would be: delighting customers, building long-term relationships, authentic and impactful selling, and tackling complex, exciting projects. I believe in asking insightful questions before presenting solutions—and yes, always with a good cup of coffee.With 4+ years in the software industry, I’m a driven and curious sales professional dedicated to helping organisations achieve their goals and streamline operations through tailored, innovative solutions.As an Account Executive at NiCE—a global leader in cloud and AI-powered customer experience—I manage strategic deals and projects for large enterprise clients across the DACH region. My approach centers on building trust and adding value: I leverage strong communication, negotiation, and consultative skills to foster lasting partnerships with key decision-makers and stakeholders.I thrive on collaboration, working closely with both internal teams and external experts to design solutions that address each client’s unique challenges. The best part? Every project is a new opportunity to learn, grow, and make a meaningful impact.Key achievements:Closed multi-year contracts with global organisations, enhancing their communication channels and supporting both partners and workforce.Successfully managed complex, high-value deals, consistently delivering results that exceed client expectations.If you’re interested in connecting, discussing industry trends, or just want to chat over coffee, feel free to reach out!
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