Susanne Wilson McCafferty
Manager Medical Staff Services @Mercy
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WORK HISTORY
Manager Medical Staff Services @Mercy
EDUCATION
Missouri State University
Master of Health Administration
Institute for Healthcare Improvement
Certification
Missouri State University
Bachelor of Arts (BA)
Missouri State University
Master's degree
ABOUT SUSANNE WILSON MCCAFFERTY
My dedication to fostering robust partner relationships internally and externally is matched by a proven track record in patient experience enhancement and process improvement. With a keen analytical eye, I guide initiatives that elevate service quality and operational efficiency, leveraging insights from my tenure at Mercy.My mission is to harness the collective voice of co-workers to inform strategic growth and service recovery, ensuring a compassionate touch across healthcare services. This patient-centered approach, combined with my commitment to cross-functional collaboration, empowers our teams to achieve excellence in care delivery.
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