Susanne Shelley
- Role
- Salesforce Certified Administrator at Talent Stacker Salesforce Career Development Program
- Location
- Marietta, GA, US
- LinkedIn followers
- 500 followers
About Susanne Shelley
Hello! I am Susanne Shelley, a Salesforce Certified Administrator in the Atlanta…
Experience
Salesforce Certified Administrator
Talent Stacker Salesforce Career Development Program
Aug 2022 — Present · US
Participant in development program with simulated projects allowing members to gain experience utilizing Salesforce CRM software- Translated clients\' business objectives into technical solutions with a focus on the user experience- Collaborate on technical and functional aspects of solutioning- Managed weekly project management meetings to prioritize maximizing value for the client and stakeholders- Create multimodal training, including video and live demonstrations, to facilitate adoption of customizations- Implemented third-party PDF generation application from Salesforce AppExchange- Automation of business processes through flows, email templates, assignment rules, Salesforce web-to-lead, and Salesforce email-to-case- Utilized flows, formulas, and validation rules to ensure data integrity.
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