Susanne Lacayo
Senior Technical Project Manager @Rsi
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WORK HISTORY
Senior Technical Project Manager @Rsi
Auburn, CA, US
Provide project management for state government clients of RSI\'s tax software products- Manage technical team, project milestones, invoicing and customer satisfaction results- Continual learning from others and mentoring of others.
EDUCATION
University of Phoenix
Attended Bachelor of Science in Business Information Systems program (120/120 credits completed)
Heald Business College
Associate degree, Accounting/Data Processing
SKILLS
ABOUT SUSANNE LACAYO
Proven, customer-focused, results-oriented leader, with project, people and system management experience- Wide-ranging experience in aerospace, government, and healthcare industries > systems, processes, people and auditability- Passionate about the client/user experience, data, and complex business challenges- Highly productive: manage multiple simultaneous projects, priorities and due dates with continuous evaluation and re-prioritization- Excellent motivator for technical and business teams. Ability to achieve results by energizing and inspiring others- Effectively presents information; Adopts different communication methods for audience- Forward-thinking, continuous process improvement mindset; Flexible and creative in problem solving under pressure- Anticipates business needs and thinks with a business owner mind-set- Admirable tenacity with the ability to push through challenges with a positive attitude.
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