Susanne Hoole

About Susanne Hoole

Improving business development efficiency through effective account management knowledge is my passion. Whether that means leading the facilitation of successful direct support programs or creating a new, innovative approach to assisting the management team understand project results, solving the impossible is what I seek to do. I’m driven to deliver impactful team and project results.Over my nearly 11 years of progressive experience in fast-paced business development, I’ve developed an approach to driving success through excellent support and leadership activities. My proven abilities for augmenting the quality and value of deliverables are valuable across industries because I understand what it takes to support a successful project. From making smart, informed strategic decisions through to contributing to cross-functional teams that excel, I’m well-suited to propel organizations to the next level of profitability and efficiency.Some examples of successful projects I’ve led include:• Proven success in streamlining and improving operations by initiating andleading continuous process improvement efforts.• Natural and dynamic account manager with demonstrated background ofsupporting diverse, high-performing teams, and inspiring teams by providingcomprehensive training and motivation.• Over 3 years’ experience in business development, account management,customer service, and strategic decision-making.• Excellent project collaborator and on the job leader.I’m constantly in-search of new and more complex challenges. I’m motivated to learn and expand my horizons with every day and new opportunity that presents itself.

Experience

1. Senior Loan Processor

   Advantagefirst Lending

   Sep 2025 — Present

Education

• Chaffey College

  Bachelors of Arts, Social Sciences

  2006 — 2010

• California State University-San Bernardino

  Bachelor of Arts (B.A.), Social Sciences

  2010 — 2012

• Upland High School

  High School Diploma

  2002 — 2006