Susanne Dubuisson
Director of Product Management @Doctolib
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WORK HISTORY
Director of Product Management @Doctolib
Berlin, DE
Scaling the core technology for Europe’s leading e-health platform, powering the daily workflows of 500k healthcare professionals and 90M patients. Leading the product strategy for the core technology powering Europe’s largest e-health platform.Scale & Volume: Overseeing product strategy for a high-transaction environment managing 25M appointments per month.Organizational & Talent Leadership: Led the shift from a project-led \"output\" mindset to a high-impact, product-led \"outcome\" culture. I achieved this by raising the bar for hiring, actively recruiting top-tier talent, and implementing development frameworks that increased team autonomy.Core Modernization: Directing the transformation of core technology to enhance system resilience while simultaneously reducing administrative friction for users and time health care professionals spend on administrative management.User Impact: Focused on driving measurable value by optimizing complex scheduling flows, directly reducing the time professionals spend on management tasks.External Leadership & Evangelism: Serve as the public face for Doctolib’s product evolution, fronting major product release communications and representing the company as a keynote speaker and panelist at industry events, including the Big Bang AI Festival and German healthcare conferences.
EDUCATION
Berufsakademie Berlin
Bachelor in Business Administration, Project Management, Marketing
SKILLS
ABOUT SUSANNE DUBUISSON
I build product organizations that bridge the gap between complex core technology and seamless user experiences. With almost 20 years of experience at Meta, eBay, and Doctolib, I specialize in driving high-velocity growth at scale—currently overseeing a platform that powers 25M monthly bookings and serves 90M patients.My focus is on two things: Operational Excellence (shifting organizations from project-led outputs to outcome-driven product cultures) and Technical Innovation (leveraging ML and data to unlock marketplace liquidity). I don’t just build features; I build the teams and strategies that redefine how industries like healthcare, and e-commerce operate on a global stage.
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