Susanne Dickhardt

WORK HISTORY

EDUCATION

ABOUT SUSANNE DICKHARDT

Today, as Chief Experience Officer at roadsurfer, I\'m responsible for creating happy customers and building a Lovebrand around the world. Together with my marketing, sales, CX and customer service teams, we aim to create a smooth customer journey from inspiration to conversion, resulting in a supportive experience and positive reviews.Eight years after the launch of our roadsurfer baby and having been managing director from the beginning, I believe in supporting and promoting women in leadership positions with flexibility and empathy. Already in my doctoral thesis I wanted to pay attention to women behind the camera by analysing the cinematic work of two culturally relevant female directors of Spanish cinema. Since starting my career in 2005 at pay-TV company Mainstream Media as a trainee and later as head of the press department, my professional focus has been on corporate and brand communication. After going freelance in 2012 and co-founding numerous e-commerce projects, including \"one-two-Social\" as one of the first social media agencies, and the birth of my two children, we founded roadsurfer in 2016. A project with unimaginable passion from 5 friends who had a crazy idea on a camping holiday.