Susannah Denovan Fortier
Senior Director, Marketing and Customer Acquisition @Canadian Commercial Corporation Corporation Commerciale Canadienne
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WORK HISTORY
Senior Director, Marketing and Customer Acquisition @Canadian Commercial Corporation Corporation Commerciale Canadienne
Ottawa, ON, CA
Leading team for corporate rebranding and repositioning, website and social media channel optimization, content strategy and corporate blog, corporate communications and voice of the customer program. Partner for new product development and launch, customer experience improvement, internal communications and sales support. Champion for digital transformation and a brand-aligned culture.
EDUCATION
Sprott School of Business at Carleton University
Masters Certificate in Public Sector Leadership
Telfer School of Management at the University of Ottawa
Bachelor’s Degree, Commerce, Marketing
Sprott School of Business at Carleton University
Master's Certificate in Public Sector Leadership
Sprott School of Business at Carleton University
Masters Certificate in Public Sector Leadership
Philemon Wright High School
High School
Telfer School of Management at the University of Ottawa
Bachelor of Commerce - BCom, Marketing
ABOUT SUSANNAH DENOVAN FORTIER
As Senior Director of Marketing and Customer Acquisition at Canadian Commercial Corporation for over five years, extensive leadership has been applied to corporate rebranding, digital transformation, and optimizing customer-facing platforms, including the website and social media channels. The team has been empowered to create a cohesive content strategy, implement a voice-of-the-customer program, and enhance customer experience through innovative solutions. Collaboration with cross-functional teams has driven new product development, internal communications, and sales enablement initiatives. By championing a brand-aligned culture and digital innovation, the role has contributed to aligning marketing efforts with corporate goals and fostering meaningful engagement with Canadian exporters and global stakeholders.
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