Susanna Campo
Senior Specialist Business Operations @Ultragenyx
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WORK HISTORY
Senior Specialist Business Operations @Ultragenyx
EDUCATION
Luiss Guido Carli University
Economia e direzione delle imprese - Marketing Management
SKILLS
ABOUT SUSANNA CAMPO
With more than 10 years’ experience in Commercial Effectiveness and Operations, some of the most dynamic and changing company departments, I had the chance to actively collaborate in defining new strategic tools and improve existing tools usage to direct habits in a smart and more efficient way of working and interacting with customers. I’m a proactive, dynamic, loyal and collaborative person with strong strategic thinking and entrepreneurial mindset and with a deep customer focused and customer centric approach. Mainly in the last 5 years I have managed and implemented digital innovation strategies to improve efficiency and scalability, such as alternative ways of communicating with customers (multichannel) and data sharing using different tools of artificial intelligence and data mining. I have enhanced my experience working with senior leadership teams in different countries, managing collaborative projects, interacting with vendors and collaborators. Deeply interacting with all the company departments, I gained knowledge of Sales & Marketing processes and Tender management, strong skills in Business Planning & Operation, leveraging the approach of Agile Methodology.
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