Susanna Patro

Deputy General Manager New Hire and Behavioural Capability Development @Reliance Industries Limited

Thane, MH, IN
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WORK HISTORY

May 2024 — Present

Deputy General Manager New Hire and Behavioural Capability Development @Reliance Industries Limited

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Mumbai, IN

Leading enterprise-wide capability building initiatives, impacting 2300+ employees through new-hire, leadership, and behavioral development programs, while driving engagement, standardization, and leadership pipeline readiness.Key Achievements:1. Boosted enterprise learning engagement by 40% through Spectrum ’24–25, curating a blended experience of workshops, mentoring, symposiums, and job shadowing.2. Transformed new-hire capability building, designing GET induction, behavioral journeys, and digital onboarding; enhanced readiness of 2300+ recruits with measurable effectiveness.3. Shaped the leadership development agenda with Talent Management, launching targeted programs to strengthen the leadership pipeline.4. Designed & delivered flagship leadership programs (First-Time Managers, EI, Communication, Plant Leadership) with an average NPS of 85.5. Instituted a behavioral competency framework, enabling standardized capability building across cadres.6. Built a robust internal trainer network through Train-the-Trainer workshops.7. Revamped compliance learning, redesigning courses, introducing personalized nudges, and achieving full completion with high engagement.

EDUCATION

2005 — 2006

Kendriya Vidyalaya

12th Standard, Science

2006 — 2009

St. Xavier's College

Bachelor's of Science, Microbiology - Biochemistry

2003 — 2004

Atomic Energy Central School

10th Standard

2010 — 2012

N.L.Dalmia Institute of Management Studies and Research

Master of Business Administration (MBA), Human Resources Management and Services

ABOUT SUSANNA PATRO

Dynamic and versatile HR professional with 13+ years of experience spanning Organizational Capability Building, Leadership & Talent Development, and Business HR.Recognized for designing and executing enterprise-wide talent strategies that drive behavioral shifts, elevate managerial effectiveness, and foster a culture of continuous learning. Adept at partnering with business leaders to align HR strategies with organizational goals, leveraging innovative approaches to leadership development, talent management, and employee engagement.Currently pursuing ACC-level ICF coaching certification, enhancing expertise in executive coaching, mentoring, and enabling high-performance culture. Experienced in program design, blended learning interventions, and enterprise-wide engagement initiatives, with a track record of measurable impact across multiple functions and levels.

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Susanna Patro — Deputy General Manager New Hire and Behavioural Capability Development at Reliance Industries Limited in Thane, MH, IN | Unifers