Susanna Frayman

WORK HISTORY

SKILLS

ABOUT SUSANNA FRAYMAN

Champions keep playing until they get it right” ~ Billie Jean King Hello, my name is Susanna Frayman, a highly accomplished, compliance-driven, and solutions-driven leader with 20+ years of experience and demonstrated success in orchestrating and implementing comprehensive quality assurance strategies tailored for software development, including establishing quality standards, implementing testing methodologies, and designing efficient quality control processes. Throughout my career, I have built and led high-performing quality assurance teams, fostered collaboration, and ensured a culture of continuous improvement.I am a transformational leader who is driven by challenges, undeterred by obstacles, and committed to furthering the standards of excellence. I am an engaging and collaborative individual with strong passion for collaborating with customer teams to extract customer feedback and turn them into improvement initiatives.Specialties: Quality Assurance Strategies, Process Improvements, Testing Programs, Team Building & Leadership, Compliance Risk Mitigation, Reports Preparation, Quality Control Processes, Policies & Guidelines, Systems Analysis, Cross-functional CollaborationCareer Highlights:• Planned and executed comprehensive assessments of production and distribution processes, as well as employed a meticulous approach to evaluate the overall quality of these processes, identify areas for improvement, and implement effective measures, which resulted in improving efficiency and minimizing errors.• Played an integral role in developing quality assurance guidelines and building standardized procedures and protocols by leveraging extensive knowledge of industry best practices, which helped in fostering consistency and excellence across all QA activities.• Addressed quality issues with diverse products through thorough investigations and database management, achieving a 90% resolution rate for mobile app issues within specified timeframes and benefitting +1k users across web and mobile platforms.Want to know more about my experience, passion, areas of expertise, or the improvements I can make to your organization? Connect with me at s•••••••@yahoo.com.