Susanna Chang

About Susanna Chang

I am an accomplished, results-driven pharmaceutical commercial leader with experience in brand marketing, sales, managed markets, patient access and reimbursement services. As an innovative and critical thinker, I develop and execute plans and hold people accountable for delivering on short- and long-term objectives.My efforts include spearheading cross-functional initiatives in complex business environments and driving sustainable results. By cultivating a culture of transparency and accountability, I develop strong relationships with key stakeholders organization-wide. In my current role with Amgen, I lead our US cross portfolio Payer Marketing programs. In this role, I lead the development of new value-based messaging frameworks, leveraging our HEOR evidence generation process, and real-world data capability across multiple therapeutic areas including, oncology, general medicine, inflammation, and others. In addition, my work includes defining and executing brand marketing and commercial strategies across oncology, hematology, inflammation, bone health, nephrology, cardiovascular, and biosimilar market segments.Some of the key highlights of my career include the following achievements: • Championing initiatives and developing capabilities within the organization to leverage real-world data to demonstrate value-based storytelling and advance customer engagement at health plans, payers, IDNs, population health, and through broader communications, including corporate communications, government affairs, and policy channels. • Leading innovative Value Based Partnerships with payers and health systems to conduct quality improvement initiatives and to generate real-world data and best practice sharing • Creating company’s first reimbursement specialist position, adopted across all brands as core capability• Developing a health IT pilot program to improve healthcare management and delivery via electronic health record [EHR] technology.I am always eager to expand my professional network. If you would like to connect, please contact me via email: r••••••••@gmail.com.SKILLSCross-portfolio Value Marketing • Strategic Planning • Cross-functional Team Leadership • New Product Launches • Change Management • Operational Improvements • Value-based Partnerships • Brand Marketing • Population Health • Real World Data • Market Access • Health Plan & Payer Communications • Pharmacy & Medical Benefit • Patient Support Program

Experience

1. Cross-portfolio Us Payer Marketing Lead

   Amgen

   Jan 2021 — Present

   Leverage diverse background in sales, operations, managed markets, and marketing promotions to lead 9+ inline oncology, Inflammation portfolio, and General Medicine [CV, bone, nephrology, biosimilars, and asthma] with cross-functional and cross-therapeutic teams. Create payer messaging, resources, and partnership opportunities with key stakeholders, including national and regional payers and integrated health systems. Apply real-world data to demonstrate products’ value story to ensure good coverage and/or to improve the quality of coverage by health plans. Oversee performance of 20-person team and manage $15M budget.

Education

• University of Michigan

  Doctor of Pharmacy (PharmD), Pharmacy

• University of California, Berkeley

  Bachelor of Arts (BA), Integrative Biology, Minor in Education