Susan Hastings
Sales Director @Spectrum Retirement Communities, LLC.
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WORK HISTORY
Sales Director @Spectrum Retirement Communities, LLC.
Shawnee, KS, US
EDUCATION
Miami University
BA
SKILLS
ABOUT SUSAN HASTINGS
Equipped with 15+ years of experience leading sales, marketing, and business development functions for Fortune 500/100 companies, I excel in identifying and capitalizing on strategic opportunities to fuel profitable growth. Other strengths include adapting sales strategies in response to general market/business changes, building and mentoring talented teams, delivering compelling presentations/proposals, and forging positive client relationships that result in repeat/referral business. Throughout my career, I have: Consistently exceeded yearly sales goals—surpassed target by as much as 150%+. Produced revenue of $473M in just one year. Grew a single account by 70% year-over-year, setting a new company record. Was recognized as a top sales manager for attaining average year-over-year revenue increases of 14.4%, price growth of 6%, and account expansion of 8%. Ranked #1 in production, generating $400M in revenue and contributing 40% of total profit margin. Boosted revenue 17% as volume decreased 3% for a $545M revenue budget during a down market—revenue and contribution increases regularly outpaced volume growth. Developed and maintained 78% of market share in a highly competitive business line while achieving record pricing and profit margins during an economic slowdown. Identified and implemented high-ROI productivity initiatives that trimmed annual costs 5%+. Accelerated problem resolution time 13% by establishing an organizational structure that improved productivity and responsiveness to changing economic conditions. Earned a Customer Focus Award on four occasions for exceptional customer satisfaction survey scores. Led customer/commodity-specific e-commerce initiatives, partnering with IT to create a streamlined solution that maximized web-based opportunities.Susan H••••••••@gmail.com
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