Susan Hastings

About Susan Hastings

Equipped with 15+ years of experience leading sales, marketing, and business development functions for Fortune 500/100 companies, I excel in identifying and capitalizing on strategic opportunities to fuel profitable growth. Other strengths include adapting sales strategies in response to general market/business changes, building and mentoring talented teams, delivering compelling presentations/proposals, and forging positive client relationships that result in repeat/referral business. Throughout my career, I have: Consistently exceeded yearly sales goals—surpassed target by as much as 150%+. Produced revenue of $473M in just one year. Grew a single account by 70% year-over-year, setting a new company record. Was recognized as a top sales manager for attaining average year-over-year revenue increases of 14.4%, price growth of 6%, and account expansion of 8%. Ranked #1 in production, generating $400M in revenue and contributing 40% of total profit margin. Boosted revenue 17% as volume decreased 3% for a $545M revenue budget during a down market—revenue and contribution increases regularly outpaced volume growth. Developed and maintained 78% of market share in a highly competitive business line while achieving record pricing and profit margins during an economic slowdown. Identified and implemented high-ROI productivity initiatives that trimmed annual costs 5%+. Accelerated problem resolution time 13% by establishing an organizational structure that improved productivity and responsiveness to changing economic conditions. Earned a Customer Focus Award on four occasions for exceptional customer satisfaction survey scores. Led customer/commodity-specific e-commerce initiatives, partnering with IT to create a streamlined solution that maximized web-based opportunities.Susan H••••••••@gmail.com

Experience

1. Sales Director

   Spectrum Retirement Communities, LLC.

   Sep 2025 — Present · Shawnee, KS, US

Education

• Miami University

  BA

Skills

• Value Selling
• Customer Service
• Logistics
• Training
• Strategic Leadership
• New Business Development
• Building Relationships
• Business Process Improvement
• Credibility
• Forecasting
• Integrity
• P&L Management
• Change Leadership
• Strategic Planning
• Marketing Strategy
• Direct Sales
• Project Planning
• Leadership Development
• Leadership
• Dynamic
• Transportation
• Customer Experience
• Training & Development
• Business Relationship Management
• Sales Process
• Services Marketing
• Sales
• Pricing
• Team Leadership
• Customer Relations
• Strategy
• Sales Management
• Management
• Account Management
• Change Management