Susan McCormack

About Susan McCormack

Turning complexity into clarity is what I do best! With a strong track record in conducting detailed investigations, due diligence, and gap analyses, I help organizations reduce operational and regulatory risks while staying compliant and efficient. Skilled at using investigative tools and data analytics, I identify key patterns, prevent potential losses, and ensure policies are followed to the letter. Quick to learn advanced skills and adapt to new information, I thrive in dynamic environments where precision and insight are essential. Communication is key—whether presenting findings, sharing insights, or collaborating with stakeholders, I focus on building strong, lasting relationships with colleagues and management while driving actionable results. Areas of Expertise include: Case Management & Process Optimization Quality Assurance & Policy Enforcement Fraud Risk Modeling & Transaction Monitoring Written and Verbal Communication Skills Corporate Governance Awareness & Audit Support Documentation & Reporting, Analytical Thinking & Attention to Detail Interviewing Skills & Customer Service Technical Skills: Microsoft Suite (Outlook, Word, Excel, Powerpoint); Company specific programsFrom uncovering hidden patterns to optimizing processes, I love turning challenges into actionable solutions—and keeping the people side of business at the heart of everything.Email: s••••••••@gmail.com

Experience

1. Caseworker

   St. Joseph County Prosecutor's Office

   Nov 2025 — Present · South Bend, IN, US

   Manage approximately 1,100 child support cases, ensuring compliance with court-ordered payments. • Conduct administrative measures and communicate with involved parties to secure payments. • Prepared court pleadings and attended judicial proceedings in order to assist deputy prosecuting attorney and prepare child support obligation worksheets.

Education

• The University of Tennessee at Chattanooga

  Master's degree

• Wingate University

  Bachelor of Science - BS