Sue Reed

About Sue Reed

I began a career in healthcare with Western Provident Association, a leading UK health insurance company, working in their International Division selling and managing International Groups with an average of 250 lives. Since then I have worked all over the world for various organizations.I have been responsible for the management of customized training for many leading organizations in the UK including the University of Wales, Honeywell and Middlesbrough Premier League Football (Soccer) Club. During this time, I also managed a delegation from the Bank of Russia who came to the UK to learn all aspects of customer service, communication and management. As a British expatriate, I have experienced many global healthcare systems including those where I have lived in Singapore, Canada, and the United States of America. Since living in the USA, my career has continued and I have had the privilege of speaking on healthcare related topics all over the USA.CAREER PROFILETeam Leadership * Training and Development * Relationship Building * Counseling & Coaching * Sales and Account Management* Business Development * Performance Evaluation * Management Accounting & ReportingSpecialties: benefits administration, budgeting, computer training, consulting, contract management, counseling, customer relations, delivery, executive management, government, instruction, insurance, iso leadership training, lecturer, management training, marketing, mentoring, policy analysis, presentation skills, recruiting, relationship management, sales, sales training, training programs, account management

Experience

1. Senior Director Professional Services

   Sandata Technologies

   Jun 2024 — Present

Education

• Somerset College of Arts & Technology

  Business and Finance

  1994

• Hondros College

  Accident, Life and Health License

Skills

• Marketing
• Sales
• Customer Satisfaction
• Training
• New Business Development
• Analytics
• Strategy
• Instruction
• Recruiting
• Benefits Administration
• Process Improvement
• Account Management
• Change Management
• Health Insurance
• Leadership Development
• Managed Care
• Budgets
• Strategic Planning
• Insurance
• Training Programs
• Program Management
• Healthcare
• Business Development
• Crm
• Consulting
• Cross-Functional Team Leadership
• Executive Management
• Business Analysis
• Customer Service
• Business Process Improvement
• Medicare
• Project Management
• Leadership
• Team Building
• Management
• Coaching
• Employee Benefits
• Relationship Management