Susan Markham
Field Service | Educational Outreach | Fierce Networker | Customer Service
- Role
- Member Service Representative at TP
- Location
- Richmond, VA, US
- LinkedIn followers
- 500 followers
About Susan Markham
Enthusiastic service rep focused on engaging with customers, building trust and strong…
Experience
Member Service Representative
Jan 2018 — Present
Talented at building rapport with members, quickly gain their trust, pinpoint the exact purpose of their call and find amazing solutions. Successfully educate members on protecting their assets; members often state they have not had anyone explain their services so clearly. Routinely goes above and beyond to find solutions for members for both routine questions and at moments of crisis.
Skills
- Public Speaking
- Veterinary Business
- Client Education
- Marketing
- Training
- Animal Welfare
- Veterinary
- New Business Development
- Veterinary Medicine
- Dogs
- Practice Development
- Sales Operations
- Customer Service
- Pets
- Performance Dog Trainer
- Business Development
- Strategic Planning
- Pet Care
- Leadership
- Pet Nutrition
- Marketing Strategy
- Team Building
- Sales
- Animal Behavior
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