Susan Makinda
Learning Strategy + Tech + AI Enthusiast | Explorer of Talent & Growth | 2x LinkedIn Learning Author
- Role
- Director - Product and Vas Learning Experience at Visa
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Susan Makinda
I’m a learning and digital experience leader who believes technology should feel human. It’s not just a tool, it’s the heartbeat of how people connect, grow, and thrive at work.Throughout my career in learning and development, I’ve been driven by curiosity and creativity, designing digital solutions that bring learning to life and make the employee experience smarter, simpler, and more personal.With an AI-first mindset, I love helping teams reimagine what’s possible. From building immersive learning ecosystems to shaping strategies that spark adoption and engagement, my focus is always on creating experiences where people and technology work beautifully together.I thrive where innovation meets heart, blending strategy, storytelling, and design thinking to create digital moments that truly matter.
Experience
Director - Product and Vas Learning Experience
Nov 2025 — Present · Atlanta, GA, US
Education
Spelman College
Bachelor of Arts, Economics
2000 — 2004
University of Georgia - Terry College of Business
Master of Business Administration (MBA)
2013 — 2015
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