Susan Lima
Visionary Learning and Development Leader
- Role
- Learning and Development Leader Firmwide Resiliency Office at J.P. Morgan
- Location
- Morristown, NJ, US
- LinkedIn followers
- 500 followers
About Susan Lima
Strategic Learning & Development leader with 15+ years’ experience designing and scaling people, managing, and executing learning programs to drive business success. Expertise in LMS optimization, curriculum development, and coaching/mentoring. Adept at leading changes, influencing leadership, and business professionals to grow and perform at high levels. Expert in aligning learning strategies to enhance organizational outcomes and learning performance.
Experience
Learning and Development Leader Firmwide Resiliency Office
Jul 2021 — Present · NJ, US
Develop and implement strategic training programs to support business objectives, ensuring alignment with corporate goals.• Oversee LMS administration, optimizing platform usability, content delivery, and tracking employee learning performance.• Collaborate with key stakeholders to design education initiatives for various programs, products, and services.• Utilize data-driven insights to measure training effectiveness and improve learning outcomes.
Education
Rutgers University
BA, Psychology & English
Union County College/ Interpreter for ASL program
Certified Interpreter of the Deaf, American Sign Language
Skills
- Leadership Development
- Management
- Team Building
- Recruiting
- Team Leadership
- Program Management
- Strategy
- Succession Planning
- Organizational Development
- Project Management
- Business Process Improvement
- Process Improvement
- Leadership
- Marketing
- Strategic Planning
- Sales
- Gap Analysis
- Customer Service
- E-Learning
- Implementation and Delivery
- Training
- Human Resources
- Performance Management
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