Susan Faulkner

Effectively Managed the Year 2000 Project for the Customer Service, Marketing & Amp Sales Business Unit Recommended an Innovative Solution to Resolve Inefficiencies in Reporting Customer Power Outages Recommended and Successfully Implemented a Techno @Emera

Halifax, NS, CA
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Present

Effectively Managed the Year 2000 Project for the Customer Service, Marketing & Amp Sales Business Unit Recommended an Innovative Solution to Resolve Inefficiencies in Reporting Customer Power Outages Recommended and Successfully Implemented a Technology Solution to Automate the Processing of Bill Payments Implemented a Process for Pc Life Cycle Management @Emera

View department →

EDUCATION

1987 — 1992

Saint Mary's University

MBA, Business

1981 — 1985

Acadia University

BCSS, Computer Science

SKILLS

Business ProcessWorkshop FacilitationIT ManagementCitrixProject ManagementVendor ManagementChange LeadershipContract NegotiationCross-Functional Team LeadershipExecutive ManagementBusiness AnalysisDecision AnalysisCrmItilOutsourcing ManagementErpIT StrategyInformation TechnologyInternal AuditMergers & AcquisitionsBusiness Case PreparationHelp Desk ManagementBusiness CaseOutsourcingData CenterStrategyChange ManagementBalanced ScorecardPublic SpeakingConsultingPmoPmpLeadershipSpeaking EngagementsBusiness IntelligenceBusiness RequirementsSecurityEnterprise ArchitectureTeam BuildingManagement

ABOUT SUSAN FAULKNER

Proud to be one of the #First500 to be certified in Change Management through the Association of Change Management Professionals. •Certified Change Management Professional (CCMP); Certified Change Manager (Prosci), Project Manager (PMI), and Information Systems Professional (CIPS)•Strong leader who effectively motivates others and directs top-level strategic corporate initiatives.•Proficient project manager who has lead several multi-million dollar projects including Information Technology projects, Business Process Improvement and Change Management initiatives, an arbitration case, and a large insurance claim.•Creative, enthusiastic change agent and analytical problem solver with proven track record in improving efficiencies, reducing costs and increasing revenues.•Excellent interpersonal communicator, presenter and negotiator; delivered effective presentations at various industry conferences and to senior executive.Specialties:Change Management, Business Process Improvement, Project Management, Information Technology, Vendor Management,ERP Implementation,Help Desk and Data Center Management, Mergers and Acquisitions, IT Strategy development

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.

Susan Faulkner — Effectively Managed the Year 2000 Project for the Customer Service, Marketing & Amp Sales Business Unit Recommended an Innovative Solution to Resolve Inefficiencies in Reporting Customer Power Outages Recommended and Successfully Implemented a Techno at Emera in Halifax, NS, CA | Unifers