Susan Kerman
Customer Success Specialist @ModMed
Boca Raton, FL, US
EMAILS
s••••••••@modmed.com
MOBILE NUMBERS
+19•••••••81
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WORK HISTORY
Feb 2021 — Present
Customer Success Specialist @ModMed
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Boca Raton, FL, US
Consultative partner and client advocate for medical practices post-implementation. Engaged clients, researched issues, collaborated with internal teams to resolve challenges, managed escalations with focus on retention and improving customer satisfaction.
EDUCATION
N/A
Columbia Business School
MBA
N/A
Brandeis University
B.A.
ABOUT SUSAN KERMAN
I am excited to engage clients and team members, share solutions and empower others to improve efficiences, performance, quality and patient outcomes. Kindness, integrity and respect are at the core of all my interactions.
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