Susan Haid
- Role
- Executive Director, Customer Strategy and Business Planning at JPMorganChase
- Location
- Avondale, PA, US
- LinkedIn followers
- 500 followers
About Susan Haid
Experienced executive director with a solid history at JPMorgan Chase & Co, specializing…
Experience
Executive Director, Customer Strategy and Business Planning
Mar 2023 — Present
Supporting all aspects of customer experience, business planning and strategy for the Marriott Cobrand Cards. Strategic leader tasked with guiding the long term strategy as well as growing the portfolio profitably. oversee the end-to-end Customer Experience, Operational Excellence, Growth Strategy, Portfolio Monitoring and Reporting, Data Insights, Key Stakeholder Management and Contractual Adherence and Governance.
Education
University of Delaware
Bachelor of Science - BS, Consumer Economics
Villanova University
Masters, Master of Business Administration
Skills
- Relationship Management
- Strategic Partnerships
- Financial Services
- Crm
- Analytics
- Product Management
- Customer Retention
- Business Process Improvement
- Vendor Management
- Management
- Marketing
- Banking
- Direct Marketing
- Strategy
- Customer Experience
- Credit Cards
- Business Analysis
- Multi-Channel Marketing
- Process Improvement
- Customer Acquisition
- Segmentation
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.