Susan Gilmartin

About Susan Gilmartin

A transformational executive with over 25 years of leadership experience in healthcare, SaaS technology, and management consulting. Recognized for driving operational excellence, leading large-scale transformations, and delivering measurable results in private equity-backed environments. Expertise includes scaling recurring revenue models, optimizing global operations, and consistently delivering double-digit growth and significant value creation for stakeholders.Proven success includes full P&L responsibility for businesses generating up to $150M in revenue and leading global teams of over employees. Known for aligning strategic goals with operational execution, fostering high-performing teams, and building customer-focused organizations, with a track record of delivering growth, profitability, and transformative business outcomes.

Experience

1. President & COO

   Cosán Group

   Jul 2025 — Present

Skills

• Program Management
• U.s. Health Insurance Portability and Accountability Act (Hipaa)
• Vendor Management
• Employee Relations
• Strategic Planning
• Business Analysis
• Budgets
• Recruiting
• Business Planning
• Operations Management
• Business Process Improvement
• Management
• Team Building
• Cross-Functional Team Leadership
• Marketing
• Public Speaking
• Training
• Customer Satisfaction
• New Business Development
• Policy
• Strategy
• Customer Service
• Healthcare
• Business Development
• Contract Negotiation
• Risk Management
• Team Leadership
• Process Improvement
• Account Management
• Change Management
• Leadership
• Human Resources
• Employee Benefits
• Coaching
• Negotiation
• Sales
• Project Management
• Business Strategy
• Insurance
• Sales Management