Susan Gifford
Talent & OD Leader | Learning Strategist | Consultant in Change, Leadership, and Growth
- Role
- Learning Strategy Manager Consultant to Home Office Senior Leadership at Safelite
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Susan Gifford
In today’s evolving world of work, I help organizations navigate change, develop leaders, and build resilient, high-performing teams. My focus is organizational development, talent strategy, learning, and change management, whether as an internal leader/consultant or an external consultant.My work spans organizational effectiveness, learning strategy, instructional design, change management, and performance improvement. I bring a strong focus to internal consulting for learning solutions, upskilling and reskilling, leadership development, and skills-based talent planning. Simply put, I help organizations build systems that align people, performance, and business priorities.Over the years, I’ve led initiatives recognized by Brandon Hall Group (Gold Award for Best Leadership Development Program), Chief Learning Officer Learning Elite (#1), Training Magazine’s Top 125, and i4cp Next Practices. From launching a leadership program that increased engagement and leader effectiveness to revitalizing LinkedIn Learning at Domino’s to improve ROI, I’ve delivered data-driven, high-impact results across industries.I believe strategic development should empower people, strengthen talent strategy, and prepare businesses for what’s next. Let’s connect if you’re building something that values people and performance equally. I’m always open to conversations about work that aligns with this purpose.
Experience
Learning Strategy Manager Consultant to Home Office Senior Leadership
Jul 2025 — Present · Columbus, OH, US
Driving enterprise learning strategy in partnership with senior leaders at Safelite’s home office. Shaping scalable, high-impact development solutions that build leadership capability and support evolving business needs. Collaborating across Talent Management, HR Business Partners, and Learning Operations to align priorities, inform governance, and optimize learning systems and experiences. Providing strategic guidance on needs analysis, solution design, and program integration ensuring learning initiatives are measurable, meaningful, and forward-looking.
Education
Franklin University
Bachelor of Science - BS, Business
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