Susan Garland

About Susan Garland

With over 29 years of experience in Higher Education and Health Care technology, I specialize in leading complex enterprise transformations powered by Oracle Cloud. I bring deep expertise across ERP, HCM, EPM, and Student Systems, guiding institutions through the full project life cycle—from strategy and design to go-live and sustainment.I’m passionate about connecting technology to mission outcomes—helping clients modernize processes, strengthen data integrity, and improve stakeholder experiences. Known for building trust and clarity across executive and functional teams, I focus on ensuring that every project achieves measurable and sustainable results.Core Strengths• Program & Project Management• Enterprise Cloud Delivery (Oracle Cloud ERP, HCM, EPM, Student)• Change Management & Stakeholder Engagement• Quality Assurance & Risk Management• Business Process Reengineering• Functional Solution Architecture• Post-Go-Live Optimization & Sustainment• Oracle & ERP ExpertiseOracle Cloud Applications:Student Financial Planning • ERP & Procurement • Planning & Budgeting EPM • EDM • Integration Cloud (OIC) • HCM Legacy & Complementary Systems:PeopleSoft Campus Solutions • PeopleSoft HCM • PeopleSoft Financials • EPM • MDMRecent Signature EngagementsEngagement Director – State Institution (South) Leading a multi-year Oracle Cloud ERP, HCM, EPM, EDM, and OGL implementation to replace Banner and digitally transform administrative systems. Go-live planned for early 2027.Engagement Director – Private Midwest Institution Overseeing 25+ consultants implementing Oracle Cloud HCM, ERP, and EPM. Partnering with the C-Suite to design the post-go-live operating model and sustainment plan.Engagement Manager – Private Institution (NYC & China) Directed the first three-pillar Oracle Cloud implementation across U.S. and China campuses, delivering Campus Solutions, SFP, ERP, and HCM solutions. Went live July 2021.Leadership PhilosophyI lead with collaboration, transparency, and accountability—empowering teams to deliver excellence while helping clients build long-term capability. My focus is on transforming operations through technology while ensuring that people remain at the center of every solution.

Experience

1. Director

   Huron

   Jan 2016 — Present

   Huron is an Oracle Platinum Partner and rapidly expanding our Oracle Cloud Finance and Human Capital Management (HCM) offerings. This is a critical part of Huron’s expanding cloud-based Software as a Service (SaaS) strategy. As a director in the practice, Susan provides client engagement delivery oversight, key relationship management, team leader, program management. Additionally, Susan is providing leadership and direction for Change Management within the Oracle Cloud practice.

Skills

• IT Strategy
• Management Consulting
• Crm
• Consulting
• Functional Solution Architect
• Enterprise Resource Planning (Erp)
• Pmo Development
• Training
• Organizational Design
• Organizational Development
• Strategy
• Software Development Life Cycle (Sdlc)
• Business Process
• Business Process Improvement
• Data Warehouse and Business Intelligence
• Organizational Effectiveness
• Continuous Process Improvement
• Integration
• Problem Solving
• Problem Solving Techniques
• Project Management
• Project Planning
• Program Management
• Software Implementation
• Oracle
• Requirements Analysis
• Peoplesoft
• Transition and Training
• Business Analysis Business Process Improvement
• Team Building
• Change Management
• Requirements Gathering
• Business Analysis
• IT Management
• Campus
• Business Process Analysis and Requirements Definition
• Business Intelligence
• Organizational Change
• Process Improvement
• Sdlc