Susan Johnson
Lead Scrum Master @Washington Health Benefit Exchange
Shelton, WA, US
EMAILS
MOBILE NUMBERS
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WORK HISTORY
Feb 2026 — Present
Lead Scrum Master @Washington Health Benefit Exchange
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Olympia, WA, US
EDUCATION
2005 — 2008
University of Phoenix
Bachelor of Science (B.S.), Information Technology
SKILLS
Software Development Life Cycle (Sdlc)PmoQuality AssuranceSharepointTrainingPmpLeadershipIT StrategyAgile MethodologiesManagementTeam BuildingProject PlanningBusiness RequirementsScope ManagementOperations ManagementProject DeliveryAircraftRequirements GatheringIntegrationTechnical RequirementsProject Portfolio ManagementNegotiationSoftware DocumentationSdlcSustainable DevelopmentBusinessAirlinesResource ManagementVendor ManagementProcess ImprovementRequirements AnalysisCross-Functional Team LeadershipVisioAgile & Waterfall MethodologiesBusiness AnalysisBusiness Process ImprovementIT ManagementVendor RelationsMs ProjectAgile Project Management
ABOUT SUSAN JOHNSON
Agile thought leader with 20+ years of experience in private and public business sectors. Expert in coaching Agile principles, tools and frameworks to all levels of an organization. Proven success with modernizing product evolution, delivering cost savings, automation and business value. Recognized for consistently building productive teams despite challenges such as downsizing, legacy systems, mergers and cultural conflict.
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