Susan Duncombe

WORK HISTORY

EDUCATION

SKILLS

ABOUT SUSAN DUNCOMBE

With over 30 years of experience in B2B business development roles in a variety of sectors, generating new business and nurturing strong client relationships to deliver profit is a part of my DNA. I make it my mission to drive growth by gaining a deep understanding of the market, the sector and the customer, using this knowledge to achieve results.• Highly self-motivated, I am able to identify, develop and convert potential new leads using sound commercial acumen to negotiate at C-suite level.• Taking a consultative approach, I make it my business to really understand my clients enabling me to drive results and meet targets.• Attention to detail combined with strong organisational and communication skills means I can turn a vision into a revenue-generating reality,• A rare breed, I combine proven sales capability with the ability to understand and improve operational processes to benefit both the business and clients.• I’m a real people person too, able to inspire and lead teams to deliver projects and implement new initiatives. And develop beneficial business networks.I am fortunate to have had a career so far made up mainly of highlights that have drawn on and developed my business development skills and knowledge.2017 – 2021: Secret SpacesThere is no doubt that operating my own business again was both rewarding and testing in almost equal measure. It was an invigorating experience as I learnt new skills, challenged myself and saw the results of my determination to succeed.2005 – 2016: RCI EuropeWhilst working at RCI I gained invaluable experience in managing complex cross-border accounts. In so doing, I led multi-functional teams in the USA, India and Asia in client relationship management, customer service and initiatives to grow the business. – 2004: Celebrate Marketing and Event ManagementI used the expertise gained from my time at American Express to fulfil my ambition of living in Barbados, by founding ‘Eat! Drink! Barbados’; an annual festival showcasing the island\'s restaurants and food. I was responsible for all aspects of running the festival from event ideas, to marketing and PR, to securing sponsorship funding.1992 – American ExpressIt was during my time at Amex that I developed my passion for the hospitality industry, landing my dream job as Account Director for Restaurants and Hotels. I loved my role which saw me manage a large portfolio of key clients and become the driving force behind many high-profile industry initiatives.