Susan Prokop Boyd
Treasurer @Michigan Council Of Women In Technology Foundation Mcwt
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WORK HISTORY
Treasurer @Michigan Council Of Women In Technology Foundation Mcwt
EDUCATION
University of Connecticut
BA, Economics, Accounting
Fairleigh Dickinson University
MBA, Finance, Quantitative Analysis
The Wharton School
Executive Education, Global Strategic Leadership
SKILLS
ABOUT SUSAN PROKOP BOYD
Accomplished enterprise technology leader specializing in the intricate alignment of business strategy and IT execution. Demonstrated track record in steering transformational initiatives, managing portfolios exceeding $400 million, and establishing comprehensive multi-year IT roadmaps. Recognized as a trusted collaborator to C-level executives, effectively delivering on cost efficiency, regulatory compliance, and scalable operational frameworks that catalyze measurable business outcomes.Highlights:AI Governance preparing policy, standards, procedures and controls; implementing an effective operating model, board and company wide communications and training.Agile Digital Transformation: Change agent who combines technical knowledge of SAFe (Scaled Agile Framework) with an intrinsic motivation to improve quality and get product to the market faster. Launched 8 Agile Release Trains and 40+ independent and shared service teams covering Cloud, Data, Customer Experience, AI/RPA, Omni Channel, New Business, Branding, Distribution, Security, Claims and Products.Operational Efficiencies: Created and matured program management capabilities for $118MM account portfolio achieving 4.5MM productivity efficiencies. Portfolio Management: Managed a $22MM professional services portfolio reducing cost over runs by 70% within 1 year by implementing consistent processes, toll gate reviews and project performance metrics. Vendor Management- outsourcing of a $36MM, 3 year IT services program supporting users resulting in $2MM savings per year. Integrated resource planning methodologies and enhanced operational metrics tracking focused on quantifying benefits and increasing customer satisfaction. Change Management: Assessment of 8 troubled projects within a $54MM portfolio identifying 5 major areas for improvements from business requirements, working with Product Managers on prioritization and a focus on adopting Agile practices and behaviors. Account Management: Increased new business revenue by 133% year over year by targeting companies who recently acquired other companies/business units and those focused on improving their project delivery capabilities. SAFe enabled to teach SAFe certification courses for SA, PO/PM, SSM and SAFe for Teams.
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