Susan W.

Senior Benefits Specialist | Retirement & Leave Management Certified (CPSP & CLMS) | Workday Expert | Eagle-Eyed HR Professional

Role
Senior Payroll & Benefits Specialist at Fox Factory
Location
Woodstock, GA, US
LinkedIn followers
500 followers
Finance & AccountingView LinkedIn profile

About Susan W.

HR professional specializing in benefits administration, leave management, and retirement…

Experience

  1. Senior Payroll & Benefits Specialist

    Fox Factory

    Jan 2022 — Present · Duluth, GA, US

    I currently administer benefits for U.S. employees across medical, dental, vision, life and AD & D, HSA, DCFSA, EAP, voluntary benefits, COBRA, NQDC, and 401(k) plans, ensuring ERISA, HIPAA, and IRS compliance. I help coordinate FMLA, ADA, STD, and LTD claims as a Tier 2 Leave of Absence contact, provide employee guidance on coverage and premium payments, and partner with HRIS and vendors to ensure seamless benefits administration. I lead Open Enrollment, manage dependent verification initiatives, conduct Workday audits, and develop SOPs to streamline benefits processes. I hold Certified Leave Management Specialist (CLMS) and Certified Plan Sponsor Professional (CPSP) designations and provide guidance on complex benefits topics with clarity, empathy, and strict confidentiality, ensuring a positive and compliant HR experience.

Education

  • Kennesaw State University

    Bachelor of Science

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Susan W. — Senior Payroll & Benefits Specialist at Fox Factory in Woodstock, GA, US | Unifers