Susan Cook
CML | Engagement | Training
- Role
- Employee Engagement & Development Manager at Columbus Metropolitan Library
- Location
- Columbus, OH, US
- LinkedIn followers
- 500 followers
About Susan Cook
HR leader with extensive experience in employee development. Known for my business…
Experience
Employee Engagement & Development Manager
Feb 2020 — Present · Columbus, OH, US
Manage the strategy and execution of employee engagement and training and development efforts. Ensure that activities align with values and strategy and drive organizational performance. Supervisory responsibility for a Learning & Development Specialist.Oversee the portfolio of development and training opportunities for ~800 Columbus Metropolitan Library (CML) employees. This includes influencing the employee experience and development from onboarding through entire employee life cycle. Work closely with department heads and executive leadership team to determine training gaps and prioritization of developmental goalsServe on HR Leadership Team and represents the department on committees and company-wide task forces, including Diversity & Inclusion Committee, Wellness Committee, Training Task Force, and Work from Home Task ForceConduct exit interviews and analyze data to continuously improve the employee experienceConduct focus groups and surveys to elicit actionable feedback to enhance employee support programs including total rewards/benefits, flexible work arrangements and psychological safetySupport an \'emerging leaders\' development program which includes preparing individuals for supervisory roles through a curriculum of trainings, mentoring and experiencesDeveloping organization wide manager competencies training focusing on strategic, tactical and soft skill leadership best practicesLaunched companywide two-part Implicit Bias training including interactive modules, assessments and small group discussionsCreated and launched company-wide Mental Health & Wellness campaigns which included weekly content for employees and family membersLed efforts in the launch of Employee Resource Groups (ERGs), including creation of charter, communication plan and identifying executive sponsorship
Education
Michigan State University
Bachelor of Arts - BA
DePaul University College of Law
Doctor of Law - JD
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