Susan Cho Hicks
Vice President, Clinical Laboratory @Diploid Genomics, Inc
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WORK HISTORY
Vice President, Clinical Laboratory @Diploid Genomics, Inc
San Diego, CA, US
Responsible for the establishment of a CLIA-aligned long-read clinical genomics laboratory, overseeing quality management system development, assay validation strategy, laboratory operations, and regulatory readiness to support high-complexity clinical sequencing services. Transitioned role from JCVI.
EDUCATION
State University of New York at Binghamton
BS
UC San Diego
Master's degree
SKILLS
ABOUT SUSAN CHO HICKS
I am a clinical laboratory and operations executive with 25+ years of experience scaling diagnostic laboratories and building teams across molecular biology, genetics, and chemistry. I specialize in launching and expanding high-throughput operations, from early development through global commercialization, across CLIA, CAP, ISO 9001, and NYSDOH environments.My leadership includes guiding companies through explosive growth, as I did at Sequenom (acquired by Labcorp), scaling NIPT from launch to 500k+ samples/year and overseeing >300 FTEs. Most recently, I served as Chief Laboratory Officer at PetDx, where I built and scaled a pioneering NGS-based liquid biopsy platform for veterinary oncology.I have deep expertise in quality systems, operational modeling, assay validation, and regulatory readiness. I\'m also a long-time CAP inspector for Molecular Pathology, with subspecialties in NGS, Bioinformatics, and Infectious Diseases.I thrive in mission-driven organizations looking to bring breakthrough diagnostics to market and build world-class laboratory infrastructure.
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